Tender Details

Country: Austria
Summary: Customer Information Service
ATT Ref No: 118739804
Deadline: 03 Jun 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 292638-2025
Purchaser's Detail:
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Description:
Customer steering, in particular
control of customer streams
Use for strong travel days for faster access to the production by steering and positioning customers on the platform
Proactive provision of information
Active support for customers in switching between the bus and train or return and support atthe path management in the course of an SEV's (rail replacement)
Early recognition of potential conflict situations
Reporting security and customer-relevant defects
Reporting security and customer-relevant incidents (persons who influence the subjective feeling of security)
Performance ofFirst aid measures if necessary
Documentation of the activity, lead of shift protocols if necessary
Customer information service
Customer steering, in particular
directing customer currents
Use for strong travel days for faster access to the customer by steering and positioning the customerson the platform
Proactive provision of information
Active support for customers in switching between the bus and train or return and assistance in the path management in the course of a SEV's (rail replacement)
Early recognition of potential conflict situations
Reporting security and customer-relevantReplace
Report of security and customer-relevant incidents (people who influence the subjective feeling of security)
Performance of first aid measures if necessary
Documentation of the activity, leading shift protocols if necessary

Doc Title:Customer information ...
Documents:

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Customer Information Service - Austria Tender

The OEBB-OPERATIVE SERVICES GMBH, a Government sector organization in Austria, has announced a new tender for Customer Information Service. This tender is published on AustriaTenders under ATT Ref No: 118739804 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-06-03.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.